wiindows 2012R2+11gR2RAC(11204)安装grid报INS-20802错误

安装grid到84%报如下错误

查看安装日志存在如下报错信息

>  ACFS-9340: 无法安装 ADVM 驱动程序。

>  acfsinstall: ACFS-09420: 当前未在此节点上安装驱动程序。

>  acfsinstall: ACFS-09411: CreateService 成功。

>  acfsinstall: CLSU-00100: 操作系统功能:StartDriver 失败, 错误数据: 1068

>  acfsinstall: CLSU-00101: 操作系统错误消息: 依赖服务或组无法启动。

>  acfsinstall: CLSU-00103: 错误位置:StartDriver_

>  acfsinstall: CLSU-00104: 其他错误信息:@

>  acfsinstall: ACFS-09419: StartService 失败。

>  acfsinstall: ACFS-09401: 无法安装驱动程序。

> 

>  ACFS-9340: 无法安装 ACFS 驱动程序。

>  ACFS-9310: ADVM/ACFS 安装失败。

解决方法:打补丁BUNDLEPATCH 11.2.0.4.160419。

官方解释如下

[INS-20802] Grid Infrastructure failed During Grid Installation On Windows OS (文档 ID 1987371.1)

APPLIESTO:                                                 

Oracle Database - Enterprise Edition -Version 11.2.0.4 and later

Microsoft Windows x64 (64-bit)

Windows 2012 R2

SYMPTOMS                                                  

Attempting to install 11.2.0.4 GridInfrastructure on Windows 2012 R2. Install proceeds normally until it reachesthe step 'Grid Infrastructure Configuration' which fails with this error:

[INS-20802] Grid Infrastructure failed.

 Theroothas.log shows the following errors :

2015-02-27 13:26:24: Executing cmd:C:\app\product\11.2.0\grid\bin\acfsroot.bat install

2015-02-27 13:26:27: Command output:

> ACFS-9300: ADVM/ACFS distribution files found.

> ACFS-9307: Installing requested ADVM/ACFS software.

> acfsinstall: ACFS-09420: The driver is not currently installed on thisnode.

> acfsinstall: ACFS-09411: CreateService succeeded.

> acfsinstall: CLSU-00100: Operating System function: StartDriver failedwith error data: 31

> acfsinstall: CLSU-00101: Operating System error message: A deviceattached to the system is not functioning.

> acfsinstall: CLSU-00103: error location: StartDriver_

> acfsinstall: CLSU-00104: additional error information: A

> acfsinstall: ACFS-09419: StartService failed.

> acfsinstall: ACFS-09401: Failed to install the driver.

> 

> ACFS-9340: failed to install OKS driver.

> acfsinstall: ACFS-09420: The driver is not currently installed on thisnode.

> acfsinstall: ACFS-09411: CreateService succeeded.

> acfsinstall: CLSU-00100: Operating System function: StartDriver failedwith error data: 1068

> acfsinstall: CLSU-00101: Operating System error message: The dependencyservice or group failed to start.

> acfsinstall: CLSU-00103: error location: StartDriver_

> acfsinstall: CLSU-00104: additional error information: B

> acfsinstall: ACFS-09419: StartService failed.

> acfsinstall: ACFS-09401: Failed to install the driver.

> 

> ACFS-9340: failed to install ADVM driver.

> acfsinstall: ACFS-09420: The driver is not currently installed on thisnode.

> acfsinstall: ACFS-09411: CreateService succeeded.

> acfsinstall: CLSU-00100: Operating System function: StartDriver failedwith error data: 1068

> acfsinstall: CLSU-00101: Operating System error message: The dependencyservice or group failed to start.

> acfsinstall: CLSU-00103: error location: StartDriver_

> acfsinstall: CLSU-00104: additional error information: ^

> acfsinstall: ACFS-09419: StartService failed.

> acfsinstall: ACFS-09401: Failed to install the driver.

> 

> ACFS-9340: failed to install ACFS driver.

> ACFS-9310: ADVM/ACFS installation failed.

>End Command output

2015-02-27 13:26:27:C:\app\product\11.2.0\grid\bin\acfsroot.bat install ... failed

2015-02-27 13:26:27: USM driver installstatus is 0

2015-02-27 13:26:27: ACFS driversinstallation failed

CAUSE                                                     

Experiencing unpublished BUG 17927204 -ACFS SUPPORT FOR WINDOWS 2012R2.

SOLUTION                                                  

To resolve this issue please follow one ofthe following sets of instructions:

For New installations:

1.  Bug:17927204is first fixed in Windows DB Bundle Patch 11.2.0.4.11 or higher. At the time ofwritting the solution, the latest version is 11.2.0.4.14, which is available asPatch 20502905 WINDOWS DB BUNDLE PATCH 11.2.0.4.14.

2.  Completea software only install of the 11204 Grid software on each node.

3.  ApplyPatch 20502905 WINDOWS DB BUNDLE PATCH 11.2.0.4.14 to the Grid HOME.

4.  Runconfig.bat from GI_HOME\crs\config to configure Grid Infrastructure in aclustered environment (OR 'Grid_home\perl\bin\perl -IGrid_home\perl\lib-IGrid_home\crs\install Grid_home\crs\install\roothas.pl' for a GridInfrastructure standalone / Oracle Restart environment)

5.  Thefollowing error may be seen after running the config.bat : "ACFS driversinstallation failed" to resolve the error run ASMCA to configureACFS.  To resolve the error run ASMCA toconfigure ACFS on cluster env.  Runfollowing in on standalone (Restart) env.

   1)cd Grid_home\oui\bin

   2)setup.exe -updateNodeList ORACLE_HOME=Grid_home CLUSTER_NODES= CRS=TRUE

   3) run ASMCA to configure ACFS

Reference:http://docs.oracle.com/cd/E11882_01/install.112/e47798/oraclerestart.htm#NTDBI2755

OR

For Existing Installations:

1.  Bug:17927204is first fixed in Windows DB Bundle Patch 11.2.0.4.11 or higher. At the time ofwritting the solution, the latest version is 11.2.0.4.14, which is available asPatch 20502905 WINDOWS DB BUNDLE PATCH 11.2.0.4.14.

2.  Closethe installation UI on the nodes.

3.  Thenon first node, perform de-configuration by running the following:GI_HOME\crs\install\rootcrs.pl -deconfig -force

4.  ApplyPatch 20502905 WINDOWS DB BUNDLE PATCH 11.2.0.4.14 to the nodes.

5.  Runconfig.bat from GI_HOME\crs\config to configure Grid Infrastructure in aclustered environment (OR 'Grid_home\perl\bin\perl -IGrid_home\perl\lib-IGrid_home\crs\install Grid_home\crs\install\roothas.pl' for a GridInfrastructure standalone / Oracle Restart environment)

6.  Thefollowing error may be seen after running the config.bat : "ACFS driversinstallation failed" to resolve the error run ASMCA to configureACFS.  To resolve the error run ASMCA toconfigure ACFS on cluster env.  Runfollowing in on standalone (Restart) env.

   1)cd Grid_home\oui\bin

   2)setup.exe -updateNodeList ORACLE_HOME=Grid_home CLUSTER_NODES= CRS=TRUE

   3)run ASMCA to configure ACFS

Reference:http://docs.oracle.com/cd/E11882_01/install.112/e47798/oraclerestart.htm#NTDBI2755

REFERENCES                                                

NOTE:1241054.1 - Installer reportsINS-20802 while updating the inventory during install of 11.2 GridInfrastructure